Hardware & Hinges Warranty

LIMITED WARRANTY

The Penrod Company warrants its products against manufacturing defects under normal use for a period of one year after delivery. This Warranty does not cover defects or damage due to improper use or handling of material, ordinary wear and tear, or any misuse. The liability shall be limited to replacement or repair of any product supplied by Penrod. Penrod will accept no claims unless given proper notice and an opportunity to examine the claimed material and installation. Warranty will automatically be considered void for hinges and hardware subjected to any foreign substances or cleaning agents other than a mild warm water and soap solution. This solution must be wiped off the hinge with a dry, clean rag immediately following use.

Check out many of the high quality products that this warranty covers in our Product Gallery

LIMITED WARRANTY

The Penrod Company warrants its products against manufacturing defects under normal use for a period of one year after delivery. This Warranty does not cover defects or damage due to improper use or handling of material, ordinary wear and tear, or any misuse. The liability shall be limited to replacement or repair of any product supplied by Penrod. Penrod will accept no claims unless given proper notice and an opportunity to examine the claimed material and installation. Warranty will automatically be considered void for hinges and hardware subjected to any foreign substances or cleaning agents other than a mild warm water and soap solution. This solution must be wiped off the hinge with a dry, clean rag immediately following use.

RETURNS

A handling and restocking charge of 30% will be applied to all returns. No returns will be accepted unless approved by Penrod. Credit will only be issued for goods received In acceptable condition.

PAYMENT TERMS

1% 10 days, Net 30 days after date of invoice. A service charge of 2% per month will be assessed for past-due accounts (or applicable state law).

SHIPMENT

Orders with a net value of $800 are shipped freight paid. Orders with a value of less than $800 are shipped with freight billed to the customer. Orders with a net value of less than $200 are subject to a $50 handling charge. There will be a broken-box fee of $25 per broken-box item.

CREDIT

Orders are subject to credit approval by Penrod.

PRICING

Prices are subject to change without notice.

Check out many of the high quality products that this warranty covers in our Product Gallery

The Penrod Company
272 Bendix Road Suite 550, Virginia Beach, VA 23452 USA
phone 757-498-0186 • fax 757-498-1075

From its inception in 1888 as a manufacturer of forest products, Penrod has grown to be one of the world’s largest suppliers of forest products, metal and PVC products for the residential and commercial construction markets. With offices in every major region around the globe, distribution centers on most continents, and an efficient trade network, we are an international leader in the industries we service. Penrod is proud to embrace the concept of sustainable forestry as an essential element to our success as a company and as a solidly compliant, responsible global citizen.

The Penrod Company • All Rights Reserved ©1888–Red Chalk Studios

The Penrod Company • All Rights Reserved ©1888–Red Chalk Studios